Collaboration Experience Manager

FULL-TIME JOB VACANCY
COLLABORATION EXPERIENCE MANAGER
Information Technology Operations Division
Multiple Locations Considered
Application Deadline: September 13^th, 2026

The Information Technology Operations Division of Human Rights Watch (HRW) seeks a Collaboration Experience Manager.

The Collaboration Experience Manager leads the team that oversees our internal collaboration and knowledge sharing platforms and is responsible for the successful management and adoption of these tools across the organization in close collaboration with the Director of IT Operations and other internal and external parties.

This role will be based within commuting distance of the following HRW offices, and must be willing to work from the office on an as-needed basis: Amsterdam, Beirut, Berlin, Brussels, Chicago, Johannesburg, London, Los Angeles, Nairobi, New York, San Francisco, São Paulo, Stockholm, Toronto, Washington D.C.

Responsibilities

1. Lead and manage the Collaboration Experience team, ensuring all HRW staff have appropriate digital spaces and are empowered to use them effectively to deliver our organization’s strategy. 
2. Engage with relevant stakeholders across the organization to understand and enhance their experience and productivity with our digital spaces, improve collaboration across teams,