Account Supervisor, Financial Services Communications (Crypto)

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Edelman Smithfield is a global financial communications firm with the power and scope of Edelman, the world’s largest integrated communications company. We specialize in financial markets and strategic situations, serving clients in the United States, Canada, EMEA, APAC, and beyond. Edelman Smithfield offers a deep and talented bench of approximately 250 financial market specialists across more than 25 cities and 15 countries.

Edelman Smithfield advises senior leaders and management teams navigating complex matters that impact reputation and valuation and has deep expertise in serving and communicating to the financial markets.

About the opportunity

Edelman Smithfield is seeking a strategic, detail-oriented, and highly knowledgeable Account Supervisor with experience in financial services communications and a strong understanding of the crypto and digital assets landscape to join our team. This individual will play a critical role in client service, project execution, media relations, and strategic communications, delivering high-impact results in a complex and rapidly evolving market environment.

The ideal candidate brings strong relationships with key financial and fintech reporters, a deep understanding of industry dynamics, and a natural curiosity about the stakeholders shaping both traditional financial services and emerging sectors. This includes familiarity with private capital firms, asset and wealth managers, investment and commercial banks, fintech companies, and institutional market participants, as well as growing fluency in crypto, stablecoins, and digital payments infrastructure.

Key Responsibilities:

• Support communications strategies for financial services clients, ensuring tailored messaging and engagement.
• Serve as a client contact, ensuring consistent and high-quality communication.
• Manage the creation and execution of communications plans and strategies, aligning with client objectives.
• Develop a deep understanding of clients’ businesses, key stakeholders, and industry landscapes, and apply this knowledge to provide strategic recommendations.
• Partner with senior leadership in identifying and mitigating challenges, ensuring client satisfaction.
• Work with leadership to develop media engagement strategies, maintaining and leveraging relationships with key financial journalists, producers, and influencers.
• Craft compelling thought leadership content, including op-eds, speeches, corporate messaging, and media materials.
• Provide proactive and reactive media counsel to clients, ensuring message alignment and positioning.
• Translate complex financial and regulatory topics into clear, compelling narratives for media, investors, and other key stakeholders.
• Contribute to multiple projects from inception to completion, ensuring timeliness, quality, and budget adherence.
• Oversee the work of junior team members, providing mentorship, feedback, and guidance.
• Collaborate with internal teams to develop integrated communications campaigns.
• Contribute to new business development, supporting proposal development, pitch preparation, and research efforts.

Basic Qualifications:

• Bachelor’s degree in political science, business, journalism, public policy, communications, or a related field
• At least 4 years of experience in corporate communications, financial services, public relations, or public affairs, preferably in an agency or political/government setting

Preferred Qualifications:

• Experience in financial communications, with a strong understanding of financial institutions, hedge funds, private equity, venture capital, and alternative assets.
• Experience supporting communications for crypto, digital asset, stablecoin, or blockchain-related companies, including an understanding of regulatory, policy, and market considerations.
• Demonstrated knowledge of the crypto and stablecoin ecosystem, including key use cases and how digital assets intersect with payments, fintech platforms, and traditional financial services.
• Strong media relations expertise, with established journalist relationships and a demonstrated ability to secure high-impact media coverage.
• Excellent verbal and written communication skills, with the ability to develop strategic messaging and thought leadership content.
• Strong project management skills, with a proactive, detail-oriented, and results-driven mindset.
• Ability to work effectively in fast-paced, high-pressure environments, managing multiple priorities simultaneously.

$83,000 - $110,000 a year

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An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH’s total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.

DJEH offers a wide range of benefits: medical and dental insurance, vision, 401K, life insurance, disability insurance, paid time off, travel assistance and wellness programing.

DJEH is proud to be an equal opportunity employer and believes in diversity, equity, and inclusion. We seek applications from all qualified candidates without regard to race, color, gender, sex, age, religion, physical or mental disability, military and veteran status, or any other basis protected by federal, state or local law. If you require a reasonable accommodation in any part of the employment process, please let us know.